A: Detailed filling instructions can be found in the manual provided on our online shop site. The oil-filling guidelines for our products will ensure proper usage and a hassle-free experience.
Q: Can I purchase empty pods only?
A: Yes, we offer the option to purchase empty pods separately. This allows you to fill the pods with your preferred oil, providing flexibility and customization in your vaping experience.
Q: How long does a Pod System pod last before needing replacement?
A: The lifespan of a pod depends on usage, but on average, it can last between one to two weeks. Replacement pods are available for purchase.
Q: Can I adjust the voltage on Artrix Pod System products?
A: Some Artrix pod batteries offer adjustable voltage settings, while others have fixed settings. Please check the product specifications or user manual for voltage adjustment details.
Q: How do I inquire about bulk orders or wholesale pricing for Artrix products?
A: For inquiries regarding bulk orders or wholesale pricing for Artrix products, we kindly invite you to reach out to us through our official email address at info@artrixglobal.com. Our dedicated team will promptly assist you with all the information you require.
Q: What if my Artrix product is defective?
A: If you receive a defective Artrix product, please contact our customer support or the salesperson who contacted with you. We’ll guide you through troubleshooting or arrange for a replacement as per our warranty policy. Your satisfaction is our priority.
Q: Can I use my Pod System with other oils, or is it only compatible with specific brands?
A: Artrix Pod Systems are designed to be compatible with a wide range of oils, including distillates, THCs, CBD, HHC, and more. You are not limited in your choice of e-liquid/oil brands as long as they come from safe sources.